DELIVERY & RUSH ORDERING
- 7-10 DAYS (REGULAR ORDER)
- 14-21 DAYS (SPECIAL CUSTOMISED ORDERS)
- RUSH ORDER – 3-7 DAYS (RUSH FEE OF $25 APPLIES + DELIVERY FEE)
** Rush orders skip the line and are worked on ahead of other clients orders. Rush orders cannot be placed online. They must be placed by telephone, text or email.
For personal assistance with your gift order, payment or delivery please contact our friendly team by email: [email protected] or phone.
Online – order through our secure online store which is available 24 hours a day, 7 days a week.
- Phone – Call us during business hours 9 am – 5 pm Monday to Friday.
- Email – Email us anytime with the details of your order with any questions you may have.
If you would like us to call you please include your phone number and a convenient time that we can contact you.
- Email: – [email protected]
For your convenience, baby Stitch accepts payment by:
- Credit card – Visa, Mastercard, and Paypal.
- Money orders and cheques– Payable to Hatsagogo (Please note that orders will not be processed until cheque has cleared).
- Direct deposit – Contact us for account details.
You Name It Studio
Po Box 14, Highbury SA 5089
All prices on the website are in Australian dollars and include GST.
We use reputable courier companies and Australia Post. Deliveries to rural areas may take a little longer.
If no-one is home at the time of delivery a card with instructions on how to arrange an alternative delivery time or pick up from your local post office. We use Couriers & Australia Post. We can arrange deliver to a business address if required or to a PO Box.
All deliveries are registered with a tracking number.
We do not deliver to hospitals. We suggest that gift is delivered direct to the recipients address.
Delivery Charges and Estimated Delivery Time from time of posting:
- Australia Wide $10 – 3-5 working days
When your gift is needed to be delivered urgently we are able to express deliver your gifts as long as the post code area falls in the express post area. To book an express delivery of your gift please contact us at [email protected]
If you need the gift urgently rush rate of $25.00 applies in addition to delivery fee. Please contact us by phone or email to make arrangements.
- * Per section (6A) of the Liquor Act, purchasers and recipients of gifts containing alcohol must be 18 years of age or older.
- From time to time, items featured on the website may be unavailable. These items will be replaced with carefully selected product of equal quality and value.
- Please take care to provide the correct address. If redirection is required after the gift has been dispatched, additional charges will apply.
- In the highly unlikely event that your gift is not received or damaged, please contact us as soon as possible.
- If you wish to cancel your order we can offer a full refund within 24 hours of placing your order.